When you may need help
A certificate has been lost, remains in Ukraine or is unsuitable for a foreign institution. Identify what is needed: a replacement certificate, an extract or a correction to the record. We will also check who is entitled to apply and whether a representative can submit the application.
What we can do
- Clarify the required document type and whether a civil status record exists.
- Help prepare the application and proof of entitlement.
- Agree on the representative’s powers and further preparation of the document for use abroad.
What to prepare for the consultation
- Known details of the event: date, place and registration authority.
- Documents on family relationships or name changes if the request concerns another person.
- Requirements of the institution that needs the document.
If some documents are missing, start by describing the situation: we will identify what else needs to be obtained. In the first form, the country, the nature of the matter and important dates are enough; document numbers and scans are not needed.
What to bear in mind
If the record contains an error or is missing, issuing a replacement may not be enough. A separate correction procedure or establishment of a legal fact may then be required.
Process and cost
- You describe the situation and the outcome you want.
- We clarify the circumstances, the country and the documents needed for review.
- Before paid work begins, we agree on its scope, cost and format: consultation, document preparation or representation.
The cost depends on the volume of documents, the stage of the case and the need for involvement in another country. Court fees, notarial acts, translations and expert assessments are discussed separately if required. The outcome depends on the circumstances, evidence and decisions of the competent authorities.
Frequently asked question
Can I obtain a relative’s document?
This depends on the document type, relationship and grounds for the request. We will check your entitlement and the required evidence before submitting it.
Can I get help with “Replacement certificates and extracts” if I live abroad?
We can start remotely while you are abroad. In your first message, state where you live and where the relevant party, property or authority is located. We will check whether a representative can take particular steps and whether the procedure requires your personal participation.
Does my country of residence decide which law applies to “Replacement certificates and extracts”?
No. Your place of residence alone does not decide which law applies. Relevant factors can include the countries connected to the parties, where an event or contractual duty took place, where property is located and which authority is handling the matter. We first check the connection to Ukraine, the potentially applicable law and whether local counsel in another country is needed.
What if I do not have all the documents for “Replacement certificates and extracts”?
You do not need a complete file to make an initial inquiry. Give us a short timeline, your desired outcome, important dates and a list of the documents you already have. Document numbers and scans are not needed in the first inquiry; after clarifying the facts, we will identify what is missing.
What determines the cost of help with “Replacement certificates and extracts”, and can I limit the scope?
Before paid work begins, we agree on its format, specific steps, deliverables and fee. The cost depends on the materials, stage of the matter and any work involving another country. Court or official fees, notarial acts, translations and expert reviews are discussed separately if needed.
Can you guarantee the outcome or timeframe for “Replacement certificates and extracts”?
No. We cannot promise a decision by a court or authority, or the actions of another party. After reviewing the facts, we explain the available options, evidence needed, risks and the timing of our own work. The overall duration can also depend on other parties, authorities and cross-border procedures; tell us promptly about notices and dates.